• Employees have changed in the last 50 years...

    Employees have changed in the last 50 years...
  • ...shouldn't your management style?

    ...shouldn\
  • Success-Driven Advice

    Success-Driven Advice
  • Collaborative Leadership

    Collaborative Leadership
  • Remove the Blinders and Become a Visionary Leader

    Remove the Blinders and Become a Visionary Leader

Become the Expert Without Becoming the Asshole

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(WARNING: Salty language ahead. Do not continue reading if you plan to complain about the choice of words used in this post – they were chosen with great care to evoke a very specific meaning. Originally published by The Manager on LinkedIn.) Nobody likes a know-it-all. Nobody. I’m not talking about the know-it-alls who actually(…)

Delta Zones and the Ubiquitous Gate Crowders

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  Gate crowding (rushing the departure gate for your flight as soon as any announcement has been made) is both an art form and a completely insane waste of your time… and mine. Let me start this post with a quick axiom: We’re all going to arrive at the same time. Knowing this, please sit(…)

How and When to Quit Your Job

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  We recently received the following question/request from a reader: How do you approach your manager? I was offered a better position at my company and also had another interview elsewhere. I took the job at my company, because I hadn’t heard from the other company. I just got a call from the other company(…)

Some Well-Intentioned Managers Kill Employee Morale

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Guest Posting by Charlie V. We all know where a road paved with good intentions leads to. Often, as managers – and as human beings in general – we believe our virtuous intentions equate to virtuous outcomes. It is only natural: we know that we mean well, so shouldn’t the results of our actions follow(…)

92.6% of LinkedIn Users Believe Made Up Statistics

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92.6% of LinkedIn Users Believe Made Up Statistics If you’ve spent any time at all on LinkedIn, you’ve no doubt been exposed to some terrific statistics about how perseverance pays off for salespeople. These stats, courtesy of a National Sales Executive Association study, detail some shockingly stark data that prove the average salesperson is lazy and(…)

Why Some Businesses Never Change

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  Have you ever wondered why some businesses – even after being alerted to oncoming, meaningful risks and threats – never seem to change direction? Or why the managers in these institutions seem content with the same old-same old despite instructions from above to adapt or die? Often, the obstacles to making real changes (especially(…)

The Top Ten Things All Business Travelers Mumble Under Their Breath

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  If you travel regularly for business, you know sometimes your travel days are unmemorable; just smooth, uneventful, even mature interactions with fellow caring professionals. Of course, if you are an airport regular, you know those unmemorable travel days are few and far between. Generally speaking, for every one mature interaction with another caring professional;(…)

Why You’re Wrong About Tesla

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You do know you’re wrong about Tesla, right? I don’t even need to hear your opinions about the electric carmaker to tell you that you’re wrong about Tesla. You’re dead wrong. How do I know you’re wrong about Tesla (NASDAQ: TSLA) without even hearing what you have to say? Because, if you’re like 99% of(…)

Call this His/Her “Jerry Maguire Moment”

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(The following guest post was written by a respected colleague of mine in the automotive industry. The author, who shall remain nameless, is one of the brightest, most energetic, hardest working and truest “team players” I’ve ever met. His/her frustrations are far too common in most industries; but are especially common in automotive. His/her words(…)

The 8 Douchiest Job Titles for 2014

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Zappos announced at the end of last year that they would be moving to a Holacracy. There will be no managers, no hierarchy and especially NO JOB TITLES. No shit? (It’s not a coincidence to me that Holacracy is just one letter away from Hola Crazy!) Good luck, Zappos. Clearly, you haven’t seen the episode(…)

Social Media for Business – Why I am embarrassed for 99.9% of you…

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  My kids get it. They don’t think about it; they don’t hire gurus to guide them through it; they don’t contrive anything about it; and… they can sniff out anything contrived in an instant. It’s social media, and it’s not mystical or complicated; and it especially doesn’t require any real expertise. Of course, if(…)

What Every Business Can Learn from the Social Media Efforts of @Delta

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  It was about 6:30 last evening when I found myself at the Delta Sky Club in Tampa, Florida. I was booked on Delta’s 7:45 flight to Atlanta (where I am speaking to a group of Ford dealership managers about Internet processes this morning). I had a yearning for a cup of coffee, but I(…)

The 10 Douchiest Job Titles in America

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The 10 Douchiest Job Titles of 2012 For as long as I can remember I’ve wanted to keep my business cards free of my title. I feel this way for a couple of reasons: primarily, I don’t want those outside of my company getting hung up on my title; also, I really don’t give a(…)

How TrueCar.com Caught Car Dealers Off Guard

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  The Internet is (finally) introducing progress to the car business… whether automotive retailers like it or not. While the Internet itself has so far been little more than an evolution of how car dealers do business (think about it: dealers have been receiving and responding to sales leads from Internet customers for more than(…)

Dear Occupy Wall Street Protesters: When Did I Become the Bad Guy?

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  It seems that as a pro-capitalism, successful business leader that I am somehow partially to blame for what ails the protesters who’ve joined the Occupy Wall Street (OWS) movement. I am the enemy. I am the bad guy. While I’ve tried desperately to comprehend both their demands and their end game, I have to(…)

Leadership Lessons from Microsoft and Xbox Live

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Imagine you are an executive of a large corporation that competes in a number of verticals and enjoys a monopoly or near monopoly in many of these. Your company generally produces great products that meet the needs of many consumers. In some verticals your products are even considered best in class. While some people may(…)

Google Builds a Better Mousetrap and their Reward is an Antitrust Investigation?

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“Build a better mousetrap and the world will beat a path to your door.” While this is actually a misquote of Ralph Waldo Emerson from the nineteenth century, the phrase is an affirmation of the power of innovation and a confirmation that hard work and great ideas will be rewarded by the marketplace. Fast forward(…)

Facebook is a Waste of Time for 99.9% of Businesses

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A little bit of knowledge is a very dangerous thing… especially in business. With Facebook recently passing the 700 million worldwide user mark and basically two-thirds of all US online consumers counted as a part of this hoard, most business leaders have been scrambling for a couple of years to leverage this incredible base for(…)

Not all User Generated Content (UGC) is Valuable – Exhibit A: Mixtent.com

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If you have more than a few connections on LinkedIn, then you’ve surely been exposed to the most asinine website dedicated to UGC since CompanyNameSucks.com: mixtent.com. (You’ll have to learn why CompanyNameSucks.com is asinine all on your own, I’m going to use the rest of this blog to tell you why I think you should(…)