• Employees have changed in the last 50 years...

    Employees have changed in the last 50 years...
  • ...shouldn't your management style?

    ...shouldn\
  • Success-Driven Advice

    Success-Driven Advice
  • Collaborative Leadership

    Collaborative Leadership
  • Remove the Blinders and Become a Visionary Leader

    Remove the Blinders and Become a Visionary Leader

Why You’re Wrong About Tesla

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You do know you’re wrong about Tesla, right? I don’t even need to hear your opinions about the electric carmaker to tell you that you’re wrong about Tesla. You’re dead wrong. How do I know you’re wrong about Tesla (NASDAQ: TSLA) without even hearing what you have to say? Because, if you’re like 99% of(…)

Call this His/Her “Jerry Maguire Moment”

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(The following guest post was written by a respected colleague of mine in the automotive industry. The author, who shall remain nameless, is one of the brightest, most energetic, hardest working and truest “team players” I’ve ever met. His/her frustrations are far too common in most industries; but are especially common in automotive. His/her words(…)

The 8 Douchiest Job Titles for 2014

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Zappos announced at the end of last year that they would be moving to a Holacracy. There will be no managers, no hierarchy and especially NO JOB TITLES. No shit? (It’s not a coincidence to me that Holacracy is just one letter away from Hola Crazy!) Good luck, Zappos. Clearly, you haven’t seen the episode(…)

Social Media for Business – Why I am embarrassed for 99.9% of you…

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  My kids get it. They don’t think about it; they don’t hire gurus to guide them through it; they don’t contrive anything about it; and… they can sniff out anything contrived in an instant. It’s social media, and it’s not mystical or complicated; and it especially doesn’t require any real expertise. Of course, if(…)

What Every Business Can Learn from the Social Media Efforts of @Delta

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  It was about 6:30 last evening when I found myself at the Delta Sky Club in Tampa, Florida. I was booked on Delta’s 7:45 flight to Atlanta (where I am speaking to a group of Ford dealership managers about Internet processes this morning). I had a yearning for a cup of coffee, but I(…)

The 10 Douchiest Job Titles in America

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The 10 Douchiest Job Titles of 2012 For as long as I can remember I’ve wanted to keep my business cards free of my title. I feel this way for a couple of reasons: primarily, I don’t want those outside of my company getting hung up on my title; also, I really don’t give a(…)

How TrueCar.com Caught Car Dealers Off Guard

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  The Internet is (finally) introducing progress to the car business… whether automotive retailers like it or not. While the Internet itself has so far been little more than an evolution of how car dealers do business (think about it: dealers have been receiving and responding to sales leads from Internet customers for more than(…)

Dear Occupy Wall Street Protesters: When Did I Become the Bad Guy?

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  It seems that as a pro-capitalism, successful business leader that I am somehow partially to blame for what ails the protesters who’ve joined the Occupy Wall Street (OWS) movement. I am the enemy. I am the bad guy. While I’ve tried desperately to comprehend both their demands and their end game, I have to(…)

Leadership Lessons from Microsoft and Xbox Live

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Imagine you are an executive of a large corporation that competes in a number of verticals and enjoys a monopoly or near monopoly in many of these. Your company generally produces great products that meet the needs of many consumers. In some verticals your products are even considered best in class. While some people may(…)

Google Builds a Better Mousetrap and their Reward is an Antitrust Investigation?

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“Build a better mousetrap and the world will beat a path to your door.” While this is actually a misquote of Ralph Waldo Emerson from the nineteenth century, the phrase is an affirmation of the power of innovation and a confirmation that hard work and great ideas will be rewarded by the marketplace. Fast forward(…)

Facebook is a Waste of Time for 99.9% of Businesses

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A little bit of knowledge is a very dangerous thing… especially in business. With Facebook recently passing the 700 million worldwide user mark and basically two-thirds of all US online consumers counted as a part of this hoard, most business leaders have been scrambling for a couple of years to leverage this incredible base for(…)

Not all User Generated Content (UGC) is Valuable – Exhibit A: Mixtent.com

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If you have more than a few connections on LinkedIn, then you’ve surely been exposed to the most asinine website dedicated to UGC since CompanyNameSucks.com: mixtent.com. (You’ll have to learn why CompanyNameSucks.com is asinine all on your own, I’m going to use the rest of this blog to tell you why I think you should(…)

Kain and Stauning Release Comprehensive Study – Lots of Leadership Lessons Throughout

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After nearly a year of studying the inner workings of successful automotive dealerships’ Internet sales efforts, David Kain from Kain Automotive and Steve Stauning from pladoogle.com have released their groundbreaking study showing the activities and actions that truly drive Internet sales success for today’s automotive dealers. Their conclusions are expected to shape the structure and(…)

ScreenCrafters Awarded Patent for First Party Leads System

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Boutique Technology Firm Secures Important Digital Marketing Rights Fairhope, AL, March 9, 2011 — ScreenCrafters, a top provider of First Party Leads for automotive dealers and many other industries, announced today that the United States Patent and Trademark Office (USPTO) awarded the veteran, boutique technology firm a patent for their highly successful lead generation and(…)

The New Learning Gap: Business Leaders Know Little About The Internet

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Today’s Leaders Are Tomorrow’s Followers   For some reason I’ve run into too many business leaders lately who know less and less about how their businesses are being marketed on the Internet. From owners and CEOs to vice presidents and general managers, leaders (even good ones) are getting further detached from the realities of what(…)

Abusing One’s Leadership Role is Never a Good Thing

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Leadership Lessons from Cash for Clunkers   Without diving too deeply into a mini controversy from last week, let me just enlighten you with some quick facts: Edmunds.com estimated that the recent Cash for Clunkers program cost US taxpayers about $24,000 per incremental vehicle sold; The chief economist of the National Automobile Dealers Association (NADA)(…)

NY Times Hardcover Business Best Sellers – October 2009

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New York Times – Hardcover Business Best Sellers – October 2009   Yawn… Eleven months and Malcolm Gladwell’s Outliers continues to dominate the NY Times hardcover business best seller rankings. We love this book, and yet it still seems a little unbelievable that one book could remain on top of such a dynamic list for(…)

From GoGo to NoGo, Delta Stubs Their ToeToe

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Delta Renames In-Flight Wireless Internet Dubbed GoGo when released (see our original excited post about GoGo Wi-Fi published on January 12, 2009), it is rumored that Delta has decided to rename their in-flight wireless Internet service NoGo to signify that the service is still not available on all flights nearly nine months since its release.(…)