More Leadership Lessons from the Airline Industry - Delta Stubs Their Toe (Again)
More Leadership Lessons from Delta Airlines
In a recent post, we admonished Delta Airlines for the ill-conceived, confusing Delta Breezeway enacted in late 2007. It seemed that even months after its introduction, most Delta gate agents and Delta frequent fliers still had no idea how to use them.
We are proud to say that between Thanksgiving [...]
Filed in Business Situations, Leadership News and Views, Management Training No Responses yet