Leadership Lessons from Delta Air Lines
The editors of AskTheManager fly virtually every airline that caters to business travelers (i.e., the big ones), but we really seem to love Delta for some reason.
Delta is not always the cheapest, the friendliest or even the most convenient, but as one of the editors stated so ineloquently, “Delta [...]
Filed in Business Situations, Leadership Observations No Responses yet
Q. I’m the office manager at a large Midwestern distribution company. We sell a variety of products to retailers across the US, and have a sophisticated computer system that can show the status of orders with just a few clicks. My problem is that the operations managers like to work the orders on legal pads [...]
Filed in Business Situations No Responses yet
Q. I’m faced with reducing headcount because of the economy, but I’m afraid to make broad cuts because I don’t want to lose the true leaders in my company. How can I identify the true leaders from the wanabees and the blowhards? My biggest concern is that I think I’m too old to know what [...]
Filed in Business Situations, Leadership News and Views, Leadership Observations No Responses yet