business situations

The Nerds are Taking Over – What The Terminator can Teach Us About Leadership






  Skynet is Here, and the Nerds are at the Controls (Terminator fans can probably skip the next two paragraphs, as they’re just an explanation of the havoc we can expect in our not-too-distant future.) Skynet, for the uninformed, is a computer-based defense system, created by nerds working for the U.S. military in the 1990s.(…)






More Leadership Lessons from the Airline Industry – Delta Stubs Their Toe (Again)






More Leadership Lessons from Delta Airlines In a recent post, we admonished Delta Airlines for the ill-conceived, confusing Delta Breezeway enacted in late 2007. It seemed that even months after its introduction, most Delta gate agents and Delta frequent fliers still had no idea how to use them. We are proud to say that between(…)






Leadership Lessons from the Airline Industry – Delta Bats .500






Leadership Lessons from Delta Air Lines   The editors of AskTheManager fly virtually every airline that caters to business travelers (i.e., the big ones), but we really seem to love Delta for some reason.   Delta is not always the cheapest, the friendliest or even the most convenient, but as one of the editors stated(…)






Knowledge Hoarders & The Mack Truck Theory






Q. I’m the office manager at a large Midwestern distribution company. We sell a variety of products to retailers across the US, and have a sophisticated computer system that can show the status of orders with just a few clicks. My problem is that the operations managers like to work the orders on legal pads(…)






How Do You Spot A True Leader?






Q. I’m faced with reducing headcount because of the economy, but I’m afraid to make broad cuts because I don’t want to lose the true leaders in my company. How can I identify the true leaders from the wanabees and the blowhards? My biggest concern is that I think I’m too old to know what(…)






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