Leadership Lessons from Delta Air Lines
The editors of AskTheManager fly virtually every airline that caters to business travelers (i.e., the big ones), but we really seem to love Delta for some reason.
Delta is not always the cheapest, the friendliest or even the most convenient, but as one of the editors stated so ineloquently, “Delta [...]
Filed in Business Situations, Leadership Observations One Response so far
Effect Of Generational Differences On Young Managers
How does understanding generational differences affect the success of new managers? More and more managers are (and will be) younger than their team members. What must a “younger” manager consider when leading “older” team members? – Andy in Ohio
Great questions, Andy. As someone who has been on both ends [...]
Filed in Business Situations, Leadership Development, Management Training 2 Comments so far
The New Manager Traps
Help, I’m lost. I’ve been a manger for exactly 34 days and I feel like I’m drowning. The biggest issues I have are my time (there’s not enough) and my people (I am now responsible for the lives and livelihoods of 19 people). Any advice? Alan in San Diego, CA
Alan, I feel [...]
Filed in Leadership Development, Management Training, Sales Management No Responses yet
How Does A Young Manager Gain Respect?
I am a young, newly promoted sales manager who stepped into what feels like a mine trap. I have been appointed to a brand new store filled with employees who lack professionalism and seem to be all out for themselves. I am the youngest associate to ever be promoted [...]
Filed in Business Situations, Leadership Development, Management Training, Sales Management 2 Comments so far
Whatever Happened to Good Business Writing?
(To read the first article in this series, please follow this link.)
(To read the Twelve Worst Business Email Etiquette Mistakes of All Time, as determined by the editors of AskTheManager.com, follow this link.)
…
As promised in yesterday’s post, here is the list of my favorite typos, grammatical errors and other business [...]
Filed in Digression, Leadership Observations, Management Training 7 Comments so far
Whatever Happened to Good Business Writing?
I’m embarrassed (for the sender) to report that I received the following email from someone trying to sell my company their product:
Subject: revolusionarry new interent product
Dear prospective buyer,
Do you strive too ensure you’re team are always there most producive? Are you tired of not having axes to rapports on a [...]
Filed in Digression, Leadership Observations, Management Training 3 Comments so far
Management by Questioning…
Not the most electrifying title for a post, I know, but an important topic nonetheless.
A friend who owns a successful business recently lamented that his sales teams were ineffective selling into the “terrible economy” we’re faced with today. I was surprised, because this man has always done a great job driving revenue [...]
Filed in Business Situations, Leadership Development, Management Training, Sales Management One Response so far
Q. I’m the office manager at a large Midwestern distribution company. We sell a variety of products to retailers across the US, and have a sophisticated computer system that can show the status of orders with just a few clicks. My problem is that the operations managers like to work the orders on legal pads [...]
Filed in Business Situations No Responses yet