sales training

Yippee! We’re Above Average!






  “What’s the Average Closing Percentage for Automotive Leads 30, 60 and 90 Days Old?” I recently received a variation of this question from a visitor to my free video training website; and given that many automotive managers, salespeople and BDC agents likely have the same question, I thought I’d post my original answer here,(…)






The Secret to Setting Appointments that Show






  Did you know that there is a secret to setting firm appointments that will actually show up at your dealership? Not only show up, but actually arrive on time? There is. There is a secret; and most salespeople and managers have no idea what that secret is. The secret is this: You have to(…)






What’s the Best Internet Sales Structure for My Dealership?






  At virtually every dealership 20 group I address, at least one dealer will ask the question I hear most often with respect to internet sales: “What’s the best internet sales structure for a dealer today: End-to-End; a BDC; or giving the leads to the floor?” I’ve been asked this question over and over again(…)






The First and Most Important Step to Doubling Your Lease Portfolio






In a recent article I posted, I discussed the five things car dealers can do today to ensure they stay on top during the next down market; and one of those five was to increase your lease portfolio. In the post I explained why increasing lease penetration was important, but I didn’t give any tips(…)






The Five Absolute “Musts” for a Successful Automotive Sales BDC






  If you’re like most dealers I speak with lately, you’re either looking to add a Business Development Center (aka BDC) or trying to find ways to make your current BDC more successful? If so, then there are just a few simple “must haves” that are truly non-negotiable if you’d like your BDC to succeed(…)






7 Fast Facts from 425 Car Dealer Mystery Shops






At PLADOOGLE, we just published a white paper detailing our extensive mystery shop study that looked at how well dealerships responded to our internet inquiries over the first 30 days. We read and graded every email and listened to and graded every voicemail. Here are Seven Fast Facts from 425 Car Dealer Mystery Shops: We(…)






92.6% of LinkedIn Users Believe Made Up Statistics






92.6% of LinkedIn Users Believe Made Up Statistics If you’ve spent any time at all on LinkedIn, you’ve no doubt been exposed to some terrific statistics about how perseverance pays off for salespeople. These stats, courtesy of a National Sales Executive Association study, detail some shockingly stark data that prove the average salesperson is lazy and(…)






Sales 101 – Stop “Venting” and Start Selling!






Are You Venting or Just Making Excuses? A colleague recently posted a rant about the quality of the leads she was handling on an automotive industry social network. As a part of her diatribe on her most recent batch of Internet sales leads, she gave some great examples of just how bad the leads really(…)






Sales Training 101 – Reciprocity is Childsplay






  Reciprocity – Sales Training 101 From a very early age, we all learn about reciprocation. That is, when someone does something nice for us, we tend to do something nice for them. As humans, most of us don’t want to be indebted to someone else – especially someone we barely know. In sales, we(…)






Sales Management Blogwatch – November 19, 2008






  The Best of the Sales Management Blogs A colleague asked me this week about my first commissioned sales job – he, too, started in sales and worked his way up to management. After a few minutes of friendly banter about old school sales managers and the like, we went back to our regular grind.(…)






Sales Management Blogwatch – September 28, 2008






  The Best of the Sales Management Blogosphere As is our custom at AskTheManager.com, we’ve scoured the Sales Management Blogs to bring you the very best posts and articles from the past week. For the past several months, we’ve paid close attention to the Leadership Development, Management Training, Time Management and Sales Management Blogs, and(…)






Do You Need a Presentation Projector?






The Good, The Bad and The Ugly with Presentation Projectors A colleague commented the other day that he was presenting a sales proposal to a medium-sized company and their conference room was not equipped with a projector. He had not prepared any handouts in advance and had to deliver the entire presentation from his laptop.(…)






Sales Management – Blogwatch August 31, 2008






Best Sales Management Blog Posts – Week of August 31, 2008   The editors of AskTheManager scoured the World Wide Web to bring you the Best Sales Management blog posts and article available for the week of August 31, 2008 – slim pickings on a holiday weekend.   Of course, most leadership development and management-related(…)






Sales Management – Blogwatch August 23, 2008






It was pretty potent week for the Sales Management bloggers. This week the editors of AskTheManager.com found some good Sales Management and Sales Training advice in the following posts and articles, with the best stuff coming from Paul McCord and Brad Trnavsky: Attitude and the law of attraction. By Brad Trnavsky A few days ago(…)






Sales 101 – The Value of Competitive Product Knowledge






  Does Competitive Product Knowledge Have A Value?   How important is it for a salesperson to know about and talk about a competitor’s products and offerings? I’ve heard strong arguments on both sides for whether or not to talk about the competition in a corporate appointment.  How important is it for a salesperson to(…)






Sales Training Blogs – Running a Private Training Blog for Your Sales Team






Q. I’m a sales manager who manages three separate sales offices that are 40 miles apart. What are your thoughts about using a blog to communicate company news and events, and deliver sales training to my teams? Andy in Ohio Great question, Andy, and great idea. There are literally thousands of companies who use blogging(…)






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