Inbox Zero: How to Reach the Ultimate in Productivity As I write this, I have zero emails in my inbox. Not just zero unread emails, but zero emails. I’ve dealt with every inbound email ever sent to me… ever. I’ve taken some action with every single one of them. I’ve deleted, I’ve responded, I’ve forwarded, […]
(Keep Me Looped In is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Keep Me Looped In If you’ve been in the workforce […]
(Hustle is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Hustle A dozen or so posts ago, you learned about grind – a […]
(Hard Stop is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Hard Stop Hard stop is used proudly by the smuggest of the […]
(Face Time is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Face Time Someone wanting to meet with you… strike that. A self-important […]
(Drop Dead Date is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Drop Dead Date If you’ve held a real job for more […]
(Bullet-Point Me Something is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.) Bullet-Point Me Something This annoying phrase is gaining popularity with managers […]
Why Southern California Salespeople Should Be Killing It I’ve been working with dealer-clients in Southern California this year and I am absolutely shocked at how many 8-Car Alans and 10-Car Tinas they have on their teams. While nearly every dealer in America has a couple of 8-Car Alans, there’s no excuse for this in Southern […]
Dealers: Stop Googling Yourself! Quick question: How much time do you spend conducting Google searches for your paid and/or organic listings? Stop it. I understand seeing your listings – especially your ads – at the top of the page can give you a sense of satisfaction. Similar, perhaps, to the satisfaction of hearing your ad […]
Wanna Sell 30+? Learn to Drive the Up Bus! Will McGinnis from vAuto posted the picture above on LinkedIn this week showing an unidentified Colorado Ford dealership with six salespeople sitting out front waiting on the Up Bus… in the middle of the day… on a Monday! Maybe the best part about the photograph was […]
Power Off to Power On! It’s time to bring innovation and creative brilliance back to your company! (Yes, this article is long… and the fact that many will not be able to read it in its entirety in one sitting will precisely prove my point.) There was a time – before smartphones – when people […]
What being late says about you (One of the 83 quick and practical life & work lessons from Sh*t Sandwich: Quick & Practical Success Lessons for Practically Anyone.) 5 Minutes Early is 10 Minutes Late Packers’ Coach Vice Lombardi is famously quoted as saying that “If you are five minutes early, you are already ten […]
The Goals of Your Internet Sales Process I read some posts from a well-meaning internet sales trainer in automotive recently that gave me pause. Basically, this trainer appears to be taking old-school phone-up cards and reconfiguring these for dealers to use as their strategy for their lead response processes. The trainer is telling clients and […]
The Best Automotive Internet Sales Process Like the best CRM for your dealership, the best sales processes are: Those your team will use; and Those that genuinely help you sell a car. For CRMs, I love the simplicity of Dominion’s Web Control. It’s intuitive, easy and effective. Moreover, your team will use it. (In fact, […]
As my friend Jeff Kershner so eloquently Tweeted last week: “A few years ago everyone was going BONKERS over ZMOT and now going BONKERS over Micro-moments. It’s like breaking up a turd into pellets.” A few years ago everyone was going BONKERS over ZMOT and now going BONKERS over Micro-moments. It’s like breaking […]
Let me start this post by stating unequivocally that I am big fan of online service scheduling applications for car dealers. When set up correctly, these little tools can save you and your customers the headaches and hassles of numerous service phone calls. When set up correctly. Without getting into the weeds, suffice it […]
Have you ever wondered why some businesses – even after being alerted to oncoming, meaningful risks and threats – never seem to change direction? Or why the managers in these institutions seem content with the same old-same old despite instructions from above to adapt or die? Often, the obstacles to making real changes (especially […]
Time Management Blogwatch – December 2008 For what it’s worth, we cobbled together the best of the time management blog posts and articles from this past month of procrastination fascination. Lest you think we’re kidding about the drivel that fills the time management blogs, imagine reading the thousands of posts we rejected including one that […]
Time Management Tools That Work – No Such Thing If you’re a regular reader to this blog, you know we don’t put much stock in time management tips, tricks or techniques. We believe, like Stephen Covey, that you cannot manage time, you can only manage self. Any attempts, in fact, to manage time are just […]
Time Management – The Fruitless Effort of Trying to Manage Something that is Unmanageable The Time Management Blogosphere has not taken a break in advance of the holiday season; and they continue to deliver much of the same drivel that is common with Internet postings on managing time. As any marginal leader knows, you cannot […]