Free Inbound Sales Call Cheat Sheet and Assessment for Car Dealers If you’re just here to access the free assessment page for use in your dealership, you can click here: Free Car Dealer Call Monitoring Cheat Sheet. If you’re interested in what each area involves and why these are the important areas to grade on […]
Automotive Internet Sales: The Difference Makers I see all kinds of internet sales structures; from high-performing BDCs to cherry-picking internet sales teams to the hot-mess-convoluted-no-one-is-accountable combinations. To be clear, any structure can work (some, of course, better than others) if the store leadership drives the activities. That’s a big if. Some automotive sales managers, in […]
Stop Memorizing Word Tracks & Start Setting Real Appointments that Show and Buy If you’ve watched my free sales training videos, then you know my advice for you is to be very direct with today’s prospects – especially when it comes to setting appointments. The inspiration behind this approach rests solely with the realities […]
Slowing Sales? The First Expense You Should Cut Is Your Phone Training! Wait… what? Did I just read what I think I read? Yep. If you’re a car dealer looking for ways to save money in the face of current market softness, I honestly recommend (for most of you) that you eliminate your phone […]
The three-minute Be-Back process that actually works… When dealers ask me to help their teams improve their be-back appointment percentage, the first thing I say is “call them.” By that, I mean, “Pick up the damn phone and actually call a be-back for once in your ever-loving life!” I’m not trying to be a jerk; […]