(Deliverables is an annoying business term and is just one of the 212 Most Annoying Business Phrases Managers Effuse, Confuse, and Overuse detailed in the hilarious must-have guide for every workplace: The 30,000-Pound Gorilla in the Room. Available right now on Amazon.)
Pizzas are deliverables. Books are deliverables. Shoes are deliverables.
Everything else? Well, if it has to do with deadlines, tasks, goals, promises, or action plans in your business; then these are deadlines, tasks, goals, promises, or action plans.
Describing your duties as deliverables is an attempt to make you sound smarter and the task more important. Unfortunately for you, you do not sound smarter when employing annoying jargon.
Like most of the annoying terms in this book, uttering (or, especially, over-uttering) deliverables makes you sound like a disconnected prima donna… of average intelligence.
Truly smart people say what they mean, and they mean what they say. If they need their team to complete certain tasks by a given deadline, they’ll communicate this clearly.
Instead of leaning on words and phrases you heard a twenty-something CEO say on CNBC, try speaking in clear terms that ensures everyone knows exactly what it is they can expect from you, and what you expect from them.
Then, sit back and watch them really deliver those deliverables!
Replacement phrases: Promises; Tasks
See also: Action Item
The 30,000-Pound Gorilla in the Room is available on Amazon