The Great BDC Robbery: How Reconciliation Allows Your Business Development Center to Steal from You Do you have any idea what your BDC is doing right now? A few weeks ago a general manager I’ve known for some time was bragging about the performance of his group’s Centralized BDC. He was almost gushing about how […]
Sorry for the pure click-bait title, but I didn’t know what else to call this trove of helpful information that was shared with me by an Australia-based online education firm about email etiquette. Their piece, titled Email Etiquette: Improve your business writing & communication skills, is chock-full of great email stats and, more importantly, […]
(This is an excerpt from the 2015 Automotive Dealer Mystery Shop Study completed by pladoogle.com; and the best practices shared below relate to the email and voicemail messages that car dealers should be using when responding to an internet sales lead.) Voicemail & Email Responses – Best Practices It’s important to remember the goal of this […]
(Another helpful excerpt from the pladoogle.com free 2015 Car Dealer Mystery Shop Study of more than 400 automotive dealers.) Why Does Lead Response Matter? Lately, much has been written about the drop in the number of electronic sales leads dealers receive – not coincidentally, of course, most often by those wishing to sell more of their […]
Quick Quiz: If you’re part of an automotive dealer group comprised of anywhere between 2 and 290 stores and you do not run a centralized sales BDC, then you’re: A. Wasting Money B. Losing Sales C. At a Competitive Disadvantage D. Not Leveraging Your Economies of Scale E. All of the Above If you […]
While I tend to do a lot of phone training, it’s not my favorite skill to teach. This is not because my phone skills training lacks substance or robustness or even uniqueness – it provides all three (and you can even get most of it for free online) – it’s because that no matter […]
Reciprocity – Sales Training 101 From a very early age, we all learn about reciprocation. That is, when someone does something nice for us, we tend to do something nice for them. As humans, most of us don’t want to be indebted to someone else – especially someone we barely know. In sales, we […]
The Best of the Time Management Blogs Although we already identified the number one time management of all time tool earlier this week (to see this post, follow this link), we felt compelled to scan the blogosphere and deliver to you the best of the Time Management Blogs from the past few weeks. Time […]
The editors of AskTheManager.com scoured the vast resources of the World Wide Web to bring you these terrific and semi-terrific posts and articles cover Time Management. Of course, most everything written about Time Management (including the posts below) encourage the use of tips and tricks. Let us warn you now, tips and tricks […]
It was a slow week for great posts on the Management Training blogs, through TheManager scoured the World Wide Web this week to bring you the best posts and articles covering Management Training: Management Training – Now You Can Motivate By gyahner It is nevertheless a difficult problem to face if you think that management […]
TheManager scoured the leadership development blogs on the World Wide Web to bring you these great and not so great posts and articles covering sales management from the past week: Outlook as your CRM Tool Unlike traditional CRM or sales management software, Prophet is built into Outlook, eliminating the need to manage multiple contact […]
Whatever Happened to Good Business Writing? (To read the first article in this series, please follow this link.) (To read the Twelve Worst Business Email Etiquette Mistakes of All Time, as determined by the editors of AskTheManager.com, follow this link.) … As promised in yesterday’s post, here is the list of […]
Whatever Happened to Good Business Writing? I’m embarrassed (for the sender) to report that I received the following email from someone trying to sell my company their product: Subject: revolusionarry new interent product Dear prospective buyer, Do you strive too ensure you’re team are always there most producive? Are you tired […]
The Wiki-Leader Often on this blog, TheManager will deliver links to other great leadership and management blogs who post relevant articles covering Leadership Development and Management Training. For this post, TheManager scoured the seemingly infinite resources at Wikipedia.org to provide you with some great leadership links – enjoy. Leadership – Wikipedia, the free […]
TheManager scoured the World Wide Web and found a few choice blog posts and interesting news articles covering Management Training and Leadership Development. Take a few moments to digest these recent articles and posts: ‘Visionary’ sports programme for Dubai Financial Times – London,England,UK The agreement, with the Mohammed Bin Rashid Programme for Leadership Development and the Dubai […]
Ask The Manager. Go ahead, ask him. Are you afraid? Is it possible you’ll be humiliated? Brow-beaten? Demoted? Guess what? You’ve got the poster-child of “managers.” If your manager was a leader, you not only wouldn’t be afraid to ask him questions, you’d probably already have the answer. True leaders check their […]